Your BeeHR account comes from your employer, so how it’s deleted depends on who you are.
If you’re an employee
Your employer created your account and keeps your work records, so your employer deletes them:
- Ask your company’s HR team to close your BeeHR account and delete your information. They can do it in the BeeHR dashboard.
- If they can’t, or you can’t reach them, write to us through our contact form and choose “Privacy and my data”. Tell us your name, your company and the email address you sign in with. We’ll pass your request to your company and follow it up with them.
When your account is closed, you can no longer sign in to the dashboard or the phone app. Deleting the phone app from your phone doesn’t delete your account.
What may be kept. Employers usually have to keep some employment and pay records for a time after you leave, under labor, tax and social insurance law. Your employer decides what it must keep, and deletes the rest. While it keeps records, BeeHR protects them as it does all the rest.
If you run a company’s account
To close your company’s BeeHR account, write to us through our contact form from the email address of the account’s owner. Your subscription ends at the end of the period you’ve paid for. You then have 30 days to export your records, and we delete them within 90 days, except what the law requires us to keep, such as invoices.
Information we keep for ourselves
To have a demo request, a message to us, or other information we keep for ourselves deleted, write to us through the contact form. We answer within 30 days.
How long deletion takes
Deleted information is removed from BeeHR at once, and from our backups within 35 days. Our privacy policy has the details.