These terms are the agreement between BeeHR, the company that runs beehr.app (“BeeHR” or “we”), and the company that subscribes to BeeHR (the “customer” or “you”). The person who accepts them for a company confirms they’re allowed to bind it.

Employees and other people the customer invites (“users”) use BeeHR under the customer’s subscription. For users, the parts that apply are The phone app, the acceptable use policy and our privacy policy.

The service

BeeHR is software for running HR and payroll: the dashboard at dash.beehr.app, the BeeHR phone app for employees, SpeakUp for reporting concerns, and Bee AI, the optional assistant. Your package decides which parts you have.

We improve BeeHR all the time, so screens and features change. We won’t remove a main feature of the package you pay for during your subscription without telling you at least 30 days before.

Your account

  • You decide who in your company uses BeeHR and what each person can see and do, through roles and permissions. You’re responsible for what happens under your users’ sign-ins.
  • Keep sign-ins private. Tell us at once through our contact form if you think one was misused.
  • We may suspend a sign-in or an account to stop a security threat, or misuse of BeeHR, and we’ll tell you why as soon as we can.

Your data

  • The records you put in BeeHR are yours. You give us permission to store and process them only to provide BeeHR to you, as our data processing agreement, which is part of these terms, describes.
  • You can export your records while you subscribe, and for 30 days after the subscription ends.
  • You’re responsible for having the right under the law to put your employees’ information in BeeHR, for telling them how you use it, and for its accuracy.

BeeHR calculates pay, deductions, leave and attendance from the rules and figures you set. Check the results before you pay anyone or file anything. BeeHR isn’t a tax, labor law or legal adviser, and the settings you choose are your decision.

Fees and payment

  • Fees are per employee per month, at the price of your package, as agreed with you before you pay. Taxes are added where they apply.
  • We invoice you, and you pay by bank transfer by the date on the invoice. Access starts when the payment clears.
  • We tell you about a price change at least 30 days before it applies. It applies from your next period.
  • If an invoice stays unpaid 14 days after we remind you, we may suspend your account until it’s paid. Your records stay safe while it’s suspended.
  • Fees already paid aren’t refunded, unless the law requires a refund or these terms say otherwise.

How long it lasts and how it ends

  • Your subscription runs for the period you chose (monthly or yearly) and renews for the same period, unless you or we end it before the period ends.
  • Either of us can end it if the other seriously breaks these terms and doesn’t fix it within 30 days of being told.
  • When it ends, access stops. You have 30 days to export your records. We then delete them within 90 days, except what the law requires us to keep.

Availability and support

We work to keep BeeHR available and fast, and to schedule maintenance outside working hours where we can. We don’t promise it will never be interrupted, unless we agree a service level with you in writing. Support is through the support requests in BeeHR, the help center and our contact form.

Acceptable use

Everyone who uses BeeHR follows the acceptable use policy. If a user breaks it, we may suspend that user, and we’ll tell you.

Confidentiality

Each of us keeps the other’s confidential information private and uses it only for this agreement. That includes your records and the parts of BeeHR that aren’t public. It doesn’t cover what is public without anyone breaking this promise, or what the law requires to be disclosed.

Ownership

BeeHR, its software, design and name belong to us. You get the right to use BeeHR during your subscription, for your own company. If you send us ideas or feedback, we may use them without owing you anything.

The phone app

The BeeHR phone app is free to download from the App Store and Google Play. You sign in with the account your employer gives you. The store’s own terms apply too. These terms are between you and BeeHR, not Apple or Google: they aren’t responsible for the app, its content, its support or any claim about it. Apple and its subsidiaries may enforce these terms against you as far as they cover the app.

Warranties

We provide BeeHR with reasonable skill and care. Beyond that, and as far as the law allows, BeeHR is provided as it is, without other promises, for example that it fits a particular purpose.

Limits on liability

As far as Egyptian law allows:

  • Neither of us is responsible to the other for indirect losses, such as lost profits, lost business or lost data that could have been restored from an export.
  • Our total responsibility under these terms is limited to the fees you paid us in the 12 months before the event that caused the claim.

These limits don’t apply to fraud, or to any responsibility the law doesn’t allow to be limited.

Changes to these terms

When we change these terms, we change the date at the top. We tell customers about an important change by email at least 30 days before it applies. If you don’t accept it, you can end your subscription before it applies.

Law and disputes

These terms are governed by the laws of Egypt. If we have a dispute, we’ll first try to settle it with you through our contact form. If we can’t within 30 days, the competent courts of Egypt will decide it.

Contact

BeeHR · beehr.app

Our contact form.